Returns/Cancelations

Returns, Cancellations & Special Orders
All sales are final.
All damage claims must be made within 48 hours of receipt. While we carefully protect and package our products, should damage occur, please email us contact@ranasalam.com
image of the damaged product and we will send you our CLAIM FORM. Upon approval, we will send you a replacement and shipping paperwork to return the damaged product in our replacement container. Please keep in mind that most of the items are handcrafted. Variations & slight imperfections are to be expected and we believe this to be part of the charm & uniqueness of the handcrafted piece.
Shipping charges are NOT REFUNDABLE